Are you worried about the difficult process of having to ask a resident to leave your assisted living home? While it is a rare occurrence, knowing how to handle behavioral issues or financial changes with grace and professionalism is essential for every care home owner.
In this episode, Isabelle rom the Assisted Living Network breaks down the realities of resident discharge and relocation. We explore the three main reasons why a senior might need to move, including aggressive behavior and disruptive family dynamics that affect the home culture. Most importantly, we dive into the number one concern for many owners: what happens when a family can no longer afford the cost of care?
Isabelle shares practical solutions for financial struggles, such as transitioning to shared rooms, applying for government funding, or even choosing to lower rates for long-term residents. You will also learn the legal differences between a standard tenant agreement and a residency care plan, as well as how to earn placement fees when referring families to other facilities. Business is about more than just numbers, and this video highlights how to practice business with heart while maintaining a successful residential assisted living home.
Listen to this episode of the Assisted Living Network Podcast here.